Patient Services Representative (Medical Receptionist)
$35,360–$35,360 year
On-siteRochester Hills, Michigan, United States
Job Summary
Patient Service Representative (Medical Receptionist) at Corewell Health Urgent Care handles front-office operations, welcomes patients, manages administrative tasks, and supports clinic workflow. Responsibilities include greeting patients, documenting and organizing patient and business documents, verifying insurance benefits, communicating payment policies, and collecting patient financial responsibility. Travel to other Corewell Health Urgent Care locations is required to support staffing. Requires strong communication, attention to detail, confidentiality (HIPAA/OSHA), experience with EMR software (EPIC preferred), and the ability to work 12-hour shifts including some weekends and holidays.
Required Qualifications
- Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
- Experience: 1+ year of experience in a medical office or healthcare setting preferred
- Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
- Technical Skills: Strong computer skills required, with the ability to efficiently multitask and work across multiple screens simultaneously. Experience using Electronic Medical Records (EMR) software, EPIC preferred
- Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
- Team Player: A proactive, friendly, and patient-focused approach to service
- At Corewell Health Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
- Pay: $17 per hour
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