Patient Services Representative - Lake City (1.0 FTE)
$48,277–$60,715 year
On-siteSeattle, Washington, United States
Job Summary
Greet patients and families, check them in, and schedule appointments through the check-out process. Answer telephones, confirm bookings, and transfer calls as needed. Collect co-pays, verify insurance eligibility for Medicaid, Medicare, and private plans, and enter updated patient information into the EHR. Maintain waiting areas, office files, and front-desk organization while preparing daily charts and accounts. Explain Neighborcare's sliding scale policy to self-pay patients and verify income data. Work full-time at a Lake City clinic, earning $23.21 to $29.19 per hour, with medical, dental, vision, and retirement benefits.
Required Qualifications
- High School diploma or GED", "One (1) year of customer service experience
Desired Qualifications
- One (1) year of healthcare experience", "Bilingual skills
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