Patient Services Representative II, Radiation Oncology
$54,205–$75,878 year
On-siteModesto, California, United States
Modesto, California, United StatesOn-siteFull Time$54,205–$75,878 yearHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Greet and check-in patients entering the medical facility, verifying information and scheduling appointments while updating the Electronic Health record. Facilitate intake procedures by completing healthcare and insurance forms and collecting payments for services. Communicate effectively with patients, families, and healthcare providers to gain cooperation, ensuring adherence to all privacy regulations and policies. Prioritize assignments within standardized procedures to meet deadlines while working independently or as part of the team.
Required Qualifications
- HS Diploma or equivalent education/experience
- 1 year of recent relevant experience
- Basic knowledge of insurance policies and procedures, as well as patient billing
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)
- Ability to work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- Ability to identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
- Ability to ensure the privacy of each patient's Protected Health Information (PHI)
- Ability to build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives
- Must be available for weekend shifts
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