Patient Services Representative I
On-site · Swansboro, North Carolina, United States
Job Summary
The Patient Services Representative I serves as the first line of communication for patients and care providers, delivering excellent customer service by greeting patients, scheduling appointments, processing referrals, and handling payments. Responsibilities include documenting inquiries in the EHR, maintaining patient accounts, and communicating with providers regarding referrals. Candidates should have a high school diploma or GED and at least 1 year of experience in a medical office, with strong communication skills and the ability to manage multiple tasks effectively.
Required Qualifications
- High School Diploma or GED
- 1-year experience working in a medical office setting
- Effective verbal and written communication skills
- Self-motivated and organized
- Detail-oriented
- Ability to multi-task
- Active listening skills
Desired Qualifications
- Referral experience preferred
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