Patient Services Representative - Gynecologic Oncology
On-site · Green Bay, Wisconsin, United States
Job Summary
Greets and checks in patients; assists patients in filling out patient forms; answers phones, takes messages, and routes calls; pre-registers patients, verifies insurance, co-pay and shares important appointment information; enters pertinent information into patient charts; schedules patient appointments; collects co-payments from patients; performs general office duties; respects and maintains confidentiality; works in a safe, compliant, and ethical manner. Requires a minimum of a high school education with post-high school coursework in Medical Terminology/HealthCare Business Services, strong desktop computer skills, and knowledge of medical terms and health insurance; EPIC experience preferred; prior medical-setting experience preferred. Hours typically Monday-Friday 8:00am-5:00pm with no holidays or weekends.
Required Qualifications
- High school diploma or equivalent
- Post high school coursework in Medical Terminology and/or HealthCare Business Services is appropriate
- Must have a working knowledge of medical terms and health insurance
- Must possess strong desktop computer skills
- Experience with EPIC is preferred
- Prior experience in a medical setting is preferred
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