Patient Services Representative - Gyn Oncology

Process patient registration, verify demographics and insurance, and obtain identification cards. Schedule appointments, transcribe orders, and update medical records accurately. Greet patients, answer calls, and route inquiries while entering scheduling information into the computer system. Troubleshoot problems to maintain patient flow and inform supervisors of departmental issues. Process admission paperwork, calculate patient liabilities, collect payments, and reconcile the cash drawer. Schedule referrals, assist with online scheduling, and obtain authorizations and pre-certifications. Verify RX benefits and refer patients to financial counselors when needed.