Patient Services Representative - Front Desk - Kirkland, WA
$47,840–$52,000 year
On-site · Kirkland, Washington, United States
Job Summary
Provide front desk patient services including greeting and registering patients, scheduling appointments, coordinating clinical calls, and managing patient records across multiple practices. Maintain a welcoming lobby, accurately enter referral information, and support billing-related processes. Demonstrate reliability with attendance and punctuality while ensuring patient care and operational efficiency. Must be proficient with multiple computer systems and Microsoft Office, and deliver high-quality patient service in a healthcare environment.
Required Qualifications
- High school diploma or equivalent
- 0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment
- Proficient in collecting patient payments at the time of service
- Skilled in navigating multiple computer systems simultaneously
- Competent in Microsoft Office applications
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