Patient Services Representative - Front Desk - Kirkland, WA
$47,840–$52,000 year
On-site · Kirkland, Washington, United States
Job Summary
Front Desk Patient Services Representative tasked with patient registration, scheduling, and clinical call coordination across multiple practices. Responsibilities include greeting patients, managing registrations, triaging and routing clinical calls, assisting with forms and paperwork, maintaining a welcoming environment, escalating issues, ensuring productivity and understanding of billing processes, managing referrals and patient records, and supporting reliable patient care with attention to detail in a healthcare setting.
Required Qualifications
- High school diploma or equivalent
- 0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment
- Proficient in collecting patient payments at the time of service
- Skilled in navigating multiple computer systems simultaneously
- Competent in Microsoft Office applications
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