Patient Services Representative, Float Pool, PRN
On-siteCincinnati, Ohio, United States
Cincinnati, Ohio, United StatesOn-sitePart TimeMid LevelHealthcareLarge
Part TimeMid LevelLargeHealthcare
Job Summary
The Patient Services Representative will serve as the main point of contact for patients entering or leaving facilities, handling requests for assistance with a focus on outstanding customer service and patient care. Responsibilities center on interacting with patients to ensure smooth experiences, addressing inquiries, and supporting patients and families with care and empathy across UC Health facilities.
Required Qualifications
- High level of customer service skills
- Strong communication abilities
- Ability to interact with patients and families in a compassionate manner
- Experience in a healthcare setting is a plus
- Ability to multitask and work in a fast-paced environment
- Professionalism and discretion in handling patient information
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