Patient Services Representative
$29,120–$33,280 year
On-site · Gray, Tennessee, United States
Job Summary
Join our team as a Patient Services Representative, responsible for delivering exceptional customer service by welcoming patients, managing appointment scheduling, and handling inquiries both in-person and over the phone. Key responsibilities include updating patient records, verifying insurance information, facilitating check-in and check-out processes, and maintaining a clean front desk area. Candidates should possess strong interpersonal skills, a friendly demeanor, time management skills, problem-solving abilities, and a commitment to exemplary customer service.
Required Qualifications
- Friendly and approachable demeanor
- Ability to manage appointment scheduling
- Skills in updating patient records and verifying insurance information
Desired Qualifications
- Strong interpersonal and communication skills
- Time management and organizational skills
- Problem-solving abilities
- Detail-oriented
- Adaptability and proactive mindset
- Commitment to providing exemplary customer service
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