Patient Services Representative
On-site · Ludington, Michigan, United States
Job Summary
As a Patient Services Representative at Corewell Health, provide registration, concierge, and clerical services; register patients in treatment rooms and assist with patient check-out; schedule appointments and referrals, including referrals portals and coordinating in-office procedures and tests; obtain insurance authorizations and verify prior authorizations; handle EMR/EHR tasks (scanning, Right Fax uploading) in EPIC; assist with training new team members and participate in safety initiatives; support patient financial services and related administrative duties as part of a collaborative care team.
Required Qualifications
- High School Diploma or equivalent
- 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields
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