Patient Services Representative
On-siteKentwood, Michigan, United States
Job Summary
Register patients in treatment rooms, manage appointments, referrals, and procedures, and verify prior authorizations or handle insurance denials. Perform administrative tasks including patient check-out, medical record reviews, and navigating external referral portals. Execute EMR/EHR scanning, right faxing, and uploading to EPIC, while maintaining and modifying provider templates. Reconcile multidepartment deposits and assist with training new team members. Actively participate in safety initiatives and complete required unit safety competencies. Work full-time, 40 hours daily from 7:00 a.m. to 7:00 p.m., Monday through Friday.
Required Qualifications
- High School Diploma or equivalent", "2 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields", "Drug-free workplace", "MMR vaccine", "Varicella vaccine", "Tdap vaccine", "Influenza vaccine
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