Patient Services Representative - Burlington County Endoscopy Center

Greet patients and visitors warmly, schedule and confirm appointments using EHR systems, and verify insurance coverage and authorizations. Collect payments for co-pays and deductibles, maintain accurate patient records, and answer incoming calls to route messages appropriately. Assist with check-in and check-out procedures, coordinate with clinical staff for timely patient flow, and handle medical records requests in compliance with HIPAA regulations. Support administrative tasks including scanning, faxing, and filing. This role ensures a smooth patient experience from check-in to check-out while maintaining confidentiality and professionalism.