Patient Services Representative

Answer multiple-line telephone inquiries with a consistently positive attitude, ensuring new patient appointments are scheduled promptly and follow-up bookings are confirmed. Take messages accurately, route electronic faxes to the correct team members, and verify insurance benefits and deductibles. Utilize electronic medical records to manage patient data while assisting doctors and office staff with various duties. Confirm appointments and ensure thorough follow-through on all communications. Prior medical front office experience is required, with one year of EMR and medical office experience preferred. This role supports the Castro Valley location of Bay Area Foot Care, a premier podiatry group providing comprehensive foot and ankle care.