Patient Services Representative
$37,440–$48,360 year
On-siteMitchell, South Dakota, United States
Mitchell, South Dakota, United StatesOn-siteFull Time$37,440–$48,360 yearHigh School Or EquivalentHealthcareEnterprise
Full TimeHigh School Or EquivalentEnterpriseHealthcare
Job Summary
Welcome patients, check them in, and complete registration by verifying demographics, insurance, and collecting service payments. Handle insurance verifications, authorizations, and signed consent forms, then scan pertinent information into the patient's record. Manage incoming calls, messages, and faxes, routing them to appropriate departments, while maintaining computer appointment scheduling and coordinating nurse, physician, and patient time. Direct patients to ancillary services as needed. Work primarily days with possible weekends, evenings, or holidays.
Required Qualifications
- High School or GED Equivalent
- 1-3 months related experience and/or training
- equivalent combination of education and experience
- visual acuity adequate to perform position duties
- ability to communicate effectively with others
- ability to hear, understand and distinguish speech and other sounds
- ability to work the hours specified
- commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community
- Promote Avera's values of compassion, hospitality, and stewardship
- Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity
- Maintain confidentiality
- Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment
- Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable
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