Patient Services Representative - 3338064
On-site · Grayslake, Illinois, United States
Job Summary
Patient Services Representative handles patient check-in/out, verifies identity, updates demographics/insurance, registers patients, obtains consents/authorizations, collects and posts payments, and assists with billing and cash drawer close. Responsibilities include greeting patients, informing them of delays or changes, scheduling appointments, and supporting the care team across ICCs as needed. Required background includes a high school diploma or GED and 0–2 years of customer-service experience; preferred Bachelor’s degree, healthcare experience, medical terminology knowledge, and bilingual ability.
Required Qualifications
- High school diploma or GED equivalent
- Zero (0) to two (2) years’ experience in a customer service position
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