Patient Services Rep II-Ambulatory care center
On-site · Wilmington, Delaware, United States
Job Summary
Office-based patient services responsibilities including scheduling, patient intake, insurance verification, authorization/pre-certification, referrals, follow-up on no-shows and cancellations, and financial transactions using EPIC. Maintains medical records, handles posting of charges and receipts, manages patient communications, assists with Medicaid coverage discussions and Nemours Financial Assistance, supports patient flow and transportation arrangements, and participates in quality improvement activities. Requires high school diploma or equivalent, at least 2 years of medical experience, and computer/typing skills; EPIC experience preferred.
Required Qualifications
- High School diploma or equivalent
- 2 years minimum medical experience
- Computer/typing skills required
- Clerical experience in a physician's office preferred
- EPIC experience preferred
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