Patient Services Rep - Home Care Part-time

Patient Services Representative in a home care setting handles patient registration, insurance verification, co-pay collection, appointment scheduling, and acts as liaison between patients and the practice. Responsibilities include greeting patients, updating demographic information, coordinating outside testing, ensuring accuracy of charges through daily reconciliation, managing medical records requests per protocol, and maintaining patient confidentiality. Requires strong customer service skills, ability to verify insurance information, and familiarity with Epic charting in a physician office environment. Part-time role within the Northwestern Medicine system with benefits and potential for career growth.