Patient Services Officer - HC - Practice Support
On-site · Milton, Queensland, Australia
Milton, Queensland, AustraliaOn-siteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Patient Services Officer to be the first point of contact for patients at Greenslopes and Milton Clinic; manage appointment bookings, liaise with hospital staff, doctors and clinical teams; check patient GP referrals and Medicare data for accuracy; handle incoming calls and billing/receipting for Medicare and DVA; support Health Track system; requires healthcare-administration experience and strong communication skills.
Required Qualifications
- Experience in administration or customer service, ideally in healthcare or aged care
- Strong time management and prioritisation skills
- Excellent communication skills with the ability to support patients sensitively
- Confidence in billing/receipting medical accounts (Medicare and DVA experience preferred)
- Ability to work independently and as part of a team in a fast-paced environment
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