Patient Services Coordinator - Spanish Speaking Required

Greet patients warmly and build rapport through in-person and phone interactions, while screening and answering incoming calls promptly. Verify outpatient therapy insurance benefits and advise patients of financial responsibilities such as co-pays and deductibles. Manage physician referrals and prescriptions, communicate first visit expectations, and scan insurance cards into patient files. Collect co-pays, provide receipts, balance daily collections, and submit charges to the Clinic Manager. Maintain a clean, organized, and welcoming clinic environment by sanitizing spaces according to CDC guidelines.