Patient Services Coordinator, Proton

Answer telephone calls and greet patients courteously, routing messages to appropriate departments. Document patient information in clinical and business applications, collect payments, and ensure accurate cash counts and documentation. Schedule internal and external appointments, contact patients to confirm or reschedule, and process incoming and outbound health records. Maintain a calm lobby environment by providing beverages, snacks, and reading materials while performing routine disinfection of high-contact surfaces. Coordinate care activities with team members, open mail, and serve as a preceptor to newly hired staff.