Patient Services Coordinator
$41,600–$47,840 year
On-site · Middleton, Massachusetts, United States
Job Summary
Coordinate patient visits and maintain care coordination by managing patient and clinician schedules, ensuring accurate scheduling, resolving routing issues, and maintaining daily tracking of patient details and visit frequencies. Work with Clinical Operations Manager to ensure productivity, schedule training for new clinicians, support branch operations, and ensure HIPAA/privacy compliance. Utilize tools to generate reports, monitor staffing coverage, and support after-hours operations with on-call clinicians; collaborate on admissions, recertifications, and resumption visits to support in-home nursing care.
Required Qualifications
- Bachelor’s degree or equivalent in work experience
- Advanced proficiency in Windows environment, with emphasis Outlook, Excel, Word, and Teams
- Social Worker, Human Services, Psychology, or Business concentration (Preferred Education and Experience)
- 1+ year experience in home health environment
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