Patient Services Coordinator I
$35,360–$41,600 year
On-siteAlbany, New York, United States
Job Summary
Greet patients and guests into the clinic in a prompt, courteous, and professional manner while serving as a liaison between patients and medical staff. Obtain appropriate forms, verify demographic and insurance information, and collect co-pays, deductibles, and other out-of-pocket amounts at the time of visit. Confirm new patient paperwork, address walk-in needs, and issue receipts as necessary. Manage front office logistics by printing schedules, preparing correspondence, and handling outgoing mail. Process end-of-day cash balances, fill out deposit slips, and batch out monetary drawers to ensure accurate accounts. Maintain the lobby area in a neat and orderly manner while adhering to HIPAA laws and the Practice's Core Values. Cover for other front office functions and float remotely as needed.
Required Qualifications
- High school diploma or equivalent
- 0-3 years experience, preferably in a medical setting
- Vision correctable to 20/20
- Hearing in the normal range for telephone contacts
- Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment
- Ability to sit for long periods of time
- Ability to stoop and bending/stretching for files and supplies
- Occasional lifting of files or paper weighing up to 30 pounds
- Ability to float as needed in addition to cross covering sites remotely
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