Patient Services Coordinator - Float
$35,360–$36,400 year
On-site · Vinton, Virginia, United States
Job Summary
Patient Services Coordinator at CORA Physical Therapy is responsible for greeting patients in-person and by phone, screening and routing calls, verifying outpatient therapy insurance benefits and communicating financial responsibilities, managing physician referrals and prescriptions, scanning insurance and ID cards into patient files, collecting co-pays/deductibles and reconciling daily charges, and maintaining a welcoming clinic environment. The role benefits from proficiency with Microsoft Word/Excel, strong communication and organizational skills, and experience in a healthcare office; Spanish language ability is preferred. The position is located at the Vinton, VA clinics and involves in-person patient interaction in an outpatient setting.
Required Qualifications
- High school diploma or GED
- Recent customer service experience required
- Proficient in Microsoft Word and Excel
- Strong communication, organization, and time management skills
- Reliable, honest, and adaptable in fast-paced team environments
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