Patient Services Coordinator

Patient Services Coordinator at CORA Physical Therapy in Lake Mary, FL. Responsibilities include greeting patients in-person and via phone, screening and routing calls, verifying outpatient therapy insurance benefits and communicating financial responsibilities (co-pays, deductibles, co-insurance), managing incoming physician referrals and prescriptions, scanning insurance and ID cards into patient files, collecting co-pays and balances, and maintaining a clean, welcoming clinic environment in alignment with CDC guidelines. Preferred Spanish fluency and experience in a healthcare office are noted as enhancements. Requires a high school diploma or GED and recent customer service experience; proficiency in Microsoft Word and Excel; strong communication, organization, and time-management skills.