Patient Services Coordinator
$37,440–$39,520 year
On-site · St. Petersburg, Florida, United States
Job Summary
Greet patients and build rapport through in-person and phone interactions; screen and answer calls, verify outpatient therapy insurance benefits, advise patients on financial responsibilities (co-pays, deductibles, co-insurance); manage incoming physician referrals and prescriptions, communicate first-visit expectations; scan insurance/ID cards and paperwork; collect co-pays, balance daily collections, and submit charges; maintain a clean, organized clinic environment under CDC guidelines.
Required Qualifications
- High school diploma or GED
- Recent customer service experience required
- Proficient in Microsoft Word and Excel
- Strong communication, organization, and time management skills
- Reliable, honest, and adaptable in fast-paced team environments
- Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish
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