PATIENT SERVICES ASSOCIATE - URGENT CARE
On-site · Greensburg, Pennsylvania, United States
Job Summary
Perform administrative and secretarial functions in support of Physician Practice, focusing on customer service and patient flow. Responsibilities include handling telephone calls, processing patient information, scheduling appointments, managing referrals and authorizations, ensuring accurate billing, and maintaining departmental compliance. The role requires effective communication, problem-solving skills, and accountability in professional development. Ideal candidates will have strong organizational abilities and some healthcare or customer service experience.
Required Qualifications
- High School Diploma, GED or next level of higher education
- Strong leadership ability
- Good organizational skills
- Independent and critical thinking skills
- Sound judgment
- Strong communication skills
Desired Qualifications
- Previous outpatient office experience
- Two years’ experience in a medical/billing/fiscal or customer service function strongly preferred
- Medical terminology and third-party health care coverage experience preferred
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