Patient Services Associate

Structured, schedule-driven role managing a predictable daily caseload of recurring clients, using specialized equipment, and owning the experience from check-in to session close. Build relationships with clients to maximize outcomes, welcome clients and orient them to their session with a calm, professional presence, operate proprietary treatment technology according to step-by-step clinical protocols (full paid training), document session notes and update client records after each appointment, maximize client retention so clients complete the full course of treatment, maintain a clean, organized environment, and demonstrate a high service standard throughout every interaction.