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AltaMed Health ServicesPosted 2 weeks ago

Patient Services Advocate II - Dental - Float

$52,000–$61,110 year

On-siteSouth Gate, California, United States

Full TimeHigh School Or EquivalentLargeHEALTHCARE

Job Summary

Welcome and attend to the needs of all patients while creating a positive front office experience by managing expectations and demonstrating compassion. Function as a member of the health care team by assisting in the delivery of patient-focused care through excellent communication and problem-solving skills. This role requires a high school diploma, one to two years of customer service experience, and a valid BLS certification. Bilingual English/Spanish/Mandarin/Cantonese is strongly preferred. Compensation ranges from $25.00 to $29.38 hourly. As part of the nation's largest Federally Qualified Health Center, you will work with a diverse team supporting over 400,000 patients in Los Angeles and Orange Counties.

Required Qualifications

  • High School diploma or equivalent
  • Minimum of 1 to 2 years of experience as a customer service agent, greeter, or receptionist
  • Valid BLS certification or higher following the American Heart Association (AHA) or the American Red Cross guidelines

Desired Qualifications

  • Passion for helping those in need
  • Passion for growing your career
  • Bilingual English/Spanish/Mandarin/Cantonese
  • Experience as a customer service agent, greeter, or receptionist

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