Patient Services Advocate II - Dental - Float
$52,000–$61,110 year
On-siteLos Angeles, California, United States
Job Summary
Welcome and attend to the needs of all patients while creating a positive front office experience by managing expectations and demonstrating compassion. Function as a member of the health care team by assisting in the delivery of patient-focused care through excellent communication and problem-solving skills. This role requires a high school diploma, one to two years of customer service experience, and a valid BLS certification. Bilingual English/Spanish/Mandarin/Cantonese is strongly preferred. Compensation ranges from $25.00 to $29.38 hourly with medical, dental, and vision insurance, a 403(b) retirement plan, and paid CME days. As part of AltaMed, the nation's largest Federally Qualified Health Center, you will support over 400,000 patients in Los Angeles and Orange Counties.
Required Qualifications
- High School diploma or equivalent
- Valid BLS certification or higher following the American Heart Association (AHA) or the American Red Cross guidelines
Desired Qualifications
- 1 to 2 years of experience as a customer service agent, greeter, or receptionist
- Bilingual English/Spanish/Mandarin/Cantonese
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