Patient Services Advocate II
$52,000–$61,110 year
On-sitePasadena, Texas, United States
Job Summary
Welcome and attend to the needs of all patients while creating a positive front office experience by managing expectations with compassion and respect. Function as a member of the health care team by assisting in the delivery of patient-focused care through excellent communication and problem-solving skills. This role requires a high school diploma, one to two years of customer service experience, and a valid BLS certification. Bilingual English/Spanish/Mandarin/Cantonese is strongly preferred. Compensation ranges from $25.00 to $29.38 hourly with medical, dental, and vision insurance included. AltaMed, the nation's largest Federally Qualified Health Center, serves over 400,000 patients in Los Angeles and Orange Counties with a diverse team dedicated to affordable, high-quality care.
Required Qualifications
- High School diploma or equivalent
- 1 to 2 years of experience as a customer service agent, greeter, or receptionist
- Valid BLS certification or higher following the American Heart Association (AHA) or the American Red Cross guidelines
Desired Qualifications
- Bilingual English/Spanish/Mandarin/Cantonese
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