Patient Services Advocate
On-site · Rockingham, North Carolina, United States
Job Summary
Provide an exceptional patient experience at FastMed by greeting patients, guiding registration and insurance verification, answering calls, informing patients about wait times, collecting feedback, and handling charges and payments to support daily deposits and reconciliation. Requires a high school diploma or equivalent and preferably two years of experience in a medical front office or customer service setting; bonus points for medical/insurance billing knowledge. Join a mission-driven healthcare team focused on compassionate hospitality and service, teamwork, accountability, transparency, and patient-centered care.
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