Patient Service Specialist - Part-time Caro
On-siteCaro, Michigan, United States
EXPIREDCaro, Michigan, United StatesOn-sitePart TimeSmall
Part TimeSmall
Job Summary
Schedule patient appointments, manage no-shows and cancellations, and confirm evaluations via phone reminders. Gather patient information, verify insurance eligibility and benefits, and assist with insurance and privacy forms. Compile and record medical charts, reports, and correspondence in the electronic and paper EMR. Greet visitors, collect copays and balances, and process incoming mail and supplies. Run weekly reports for missing notes, lost patients, and Medicare caps. Maintain compliance manuals, adhere to marketing programs, and track monthly metrics for cancellations and referrals.
Required Qualifications
- High school diploma or general education degree (GED)
- one to three months related experience and/or training
- equivalent combination of education and experience
- Basic medical and insurance terminology
- Attention to detail
- Communicate clearly and distinctly when answering phones
- Communicate with people of various social, cultural, economic and educational backgrounds
- Demonstrated ability to read and interpret professional level documents written using advanced medical terminology in English
- Demonstrated ability to produce clear and concise reports and correspondence at a professional level
- Communicate fluently using Standard English
- Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization
- Demonstrated experience using computer applications, including electronic medical records, word processing and email
Desired Qualifications
- A professional who has a passion to deliver great patient care and experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.