Patient Service Specialist- Ingram Cancer Center, Bell Mead

Patient Service Specialist at Ingram Cancer Center (Bell Mead) in Nashville, TN. Responsible for scheduling appointments and procedures, managing registration and patient work queues, coordinating with patients and outside facilities to ensure pre-appointment orders are received, and communicating with patients via the patient portal to route information accurately. Focuses on delivering compassionate, efficient service; supports coordination across departments and with external providers to ensure timely patient care and accurate documentation. Demonstrates strong customer service skills, novice patient scheduling abilities, and basic medical terminology understanding, with emphasis on effective communication, adherence to safety and regulatory requirements, and teamwork. The role emphasizes proactive problem solving, accurate data handling, and providing meaningful support to patients throughout the appointment lifecycle.