Patient Service Specialist - Family Practice- Full Time

Front-office Patient Service Specialist in Family Practice providing direct, courteous front-office support and coordinating daily operations including greeting patients, phone coverage, scheduling and maintaining appointments, patient registration, insurance verification, copay collection, and cash balancing. Must verify demographics and insurance information, manage pre-certifications/referrals, maintain HIPAA confidentiality, and liaise between patients, physicians, and staff while upholding service-excellence standards. Requires a high school diploma or GED and comfort with computers; medical office experience and knowledge of medical terminology preferred. Strong communication, organizational, and teamwork skills are essential.