Patient Service Representative
$37,710–$45,802 year
On-siteRye, New York, United States
Rye, New York, United StatesOn-siteFull Time$37,710–$45,802 yearLarge
Full TimeLarge
Job Summary
Greet patients and family, schedule appointments and admissions, and answer telephone inquiries promptly while directing calls appropriately. Prepare charts for new patients, convert records, and reconcile encounters daily according to policy. Manage supply inventory, complete requisitions, and perform clerical duties including faxing, filing, and mailings. Verify and update patient information, maintain confidentiality, and communicate equipment or safety concerns to the Nurse Manager. Demonstrate customer service skills to alleviate patient anxiety and provide training to other office staff.
Required Qualifications
- High School Graduate or GED
- Ability to communicate in English, both orally and in writing
- Must have excellent interpersonal and customer service skills
- Must have accurate computer data entry skills
- Must have the ability to organize and perform multiple tasks in a timely manner
- Basic proficiency in computer use
- Heartsaver within 30 days of hire
- Associate Degree
- Previous PSR experience
- Previous office experience
- Must have the ability to organize and perform multiple tasks in a timely manner
- Ability to commute to satellite offices as needed
Desired Qualifications
- Associate Degree preferred
- Previous PSR experience preferred
- Previous office experience preferred
- Knowledge of medical office and terminology
- Previous experience with Standard Office Technology in a Window based environment
- Experience with EHR, Practice Management System and Departmental/Ancillary Systems
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