Patient Service Representative

Check-in patients at the front desk for appointments, scan documents into charts, and assist with pre-registration forms. Collect and validate insurance information, identification, and fees, while recording copayments and balancing the cash drawer daily. Assess walk-in traffic for emergencies, cover medical records and prior authorizations, and answer phone calls professionally. Ensure reception areas remain clean and sanitized. Interact supportively with all backgrounds, maintain patient confidentiality, and communicate needs to back-office staff. This role requires one year of customer service experience and a high school diploma.