Patient Service Representative
On-site · Chicago, Illinois, United States
Chicago, Illinois, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Update and verify patient information at every visit; assist patients with filling out patient history forms, consent forms and payment contract forms; receive and process cash and credit card payments for medical services rendered; review patient accounts, identify delinquent accounts and collect overdue payments; answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member.
Required Qualifications
- Proven work experience as a Patient Service Representative or similar role
- Epic system intermediate to advanced experience
- Knowledge of medical terms and practices
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
- Professional manner and appearance
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