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Dolly Parton Children's HospitalPosted 3 weeks ago

Patient Service Representative Pulmonology Full Time Days

On-siteKnoxville, Tennessee, United States

Full TimeHigh School Or EquivalentLarge

Job Summary

Answer incoming telephone calls, register new patients, and update information in the scheduling system. Retrieve patient charts, open and route mail, and verify subscriber data while maintaining confidentiality. Schedule follow-up appointments, send reminders to parents, and handle patient or family complaints in a professional manner. Perform light lifting and frequent computer use as needed. Complete required training and accept any other assignments requested.

Required Qualifications

  • High School Diploma/GED
  • 1-2 years in Medical Office setting preferred
  • Ability to multi-task while presenting a positive and comforting presence with patients and families
  • Efficient typing, filing and troubleshooting skills
  • Light lifting, pushing and pulling is required for 1-20 lbs occasionally
  • Frequent moving of objects of less than 10 lbs
  • Frequent sitting with some walking, standing, squatting, bending, and reaching
  • Keyboard/computer use and/or repetitive motions

Desired Qualifications

  • 1-2 years in Medical Office setting preferred

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