Patient Service Representative-PRN

Register patients by obtaining demographic, consent, and insurance information while scanning IDs and entering data into the electronic medical record. Manage appointment scheduling with patient confirmation preferences, collect co-pays via various payment methods, and submit payments to the billing department within three days. Answer telephone inquiries, direct calls to appropriate recipients, and communicate through messaging and phone notes. Prepare daily patient charts, complete assigned checklists for office cleanliness and security, and maintain compliance with hospital, state, federal, and CMS policies. Provide coverage for other DECH physician offices when necessary and participate in quality improvement activities. Maintain medical record privacy and security while adhering to all safety policies and procedures.