Patient Service Representative
$39,520–$45,760 year
On-site · Laguna Niguel, California, United States
Job Summary
Patient Service Representative responsible for greeting and assisting patients, scheduling appointments, collecting and verifying patient and insurance information, maintaining accurate records, coordinating with clinical staff, and handling front office tasks including phone inquiries, document scanning, payments, and supplies. Requires professionalism, strong interpersonal skills, attention to detail, proficiency with office software and scheduling systems, and the ability to work in a fast-paced healthcare setting. High school diploma or equivalent; healthcare-administration exposure is a plus. The role emphasizes customer service, administrative support, and contributing to a positive clinic environment.
Required Qualifications
- High school diploma or equivalent
- Proven experience in a customer service role
- Healthcare setting experience preferred
- Proficiency in using office software and scheduling systems
- Strong interpersonal skills
- Attention to detail and accuracy in handling patient information
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