Patient Service Representative
$39,000–$44,200 year
On-siteRichmond, Virginia, United States or Virginia, United States
Job Summary
Assist patients with kiosk registration and escort those needing emergency assistance to the treatment area. Handle physician and nurse requests respectfully while verifying demographic, health, pharmacy, and insurance information. Communicate billing policies, provide itemized statements, collect payments, and process charges. Complete cash management duties, file documents, answer calls, and maintain the front office area. Demonstrate proficiency with the electronic medical record system and operate medical equipment as trained. Work flexible shifts including weekends and holidays, with breaks and mealtimes subject to interruption for patient care or operations.
Required Qualifications
- Must be 18 years of age or older
- Basic typing skills
- High school graduate or equivalent
- Ability to sit, stand, and walk for up to 7 hours at a time
- Ability to lift up to 25 pounds
- Excellent visual, verbal, written, and typed communication skills
- Ability to prioritize and multitask
- Willing to work at any center due to a staffing issue, center emergency, or a reduction of work
Desired Qualifications
- Minimum one year of clerical experience preferred
- Medical candidates with at least 1-2 years of experience in a physician's office or hospital setting
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.