Patient Service Representative

Assist patients with kiosk registration and escort those needing emergency assistance to treatment areas. Handle physician and nurse requests respectfully while accurately registering demographics, verifying insurance, and answering billing questions. Collect payments, issue receipts, and process charges for visits and supplies. Complete cash management duties, including counting and accounting for collected funds at shift end. Manage correspondence, file and scan medical documents, and maintain the front office work area. Answer incoming calls, distribute messages, and complete assigned checklists and Policy Manager tasks. Demonstrate efficient use of the electronic medical record system and operate medical equipment as trained. Verify daily reports and attend staff meetings as directed.