Patient Service Representative

Assist patients with kiosk registration, escort those needing emergency assistance, and respectfully handle physician and nurse requests. Communicate billing policies, verify demographic and insurance information, and collect payments while issuing receipts. Process charges, discharge patients, and complete cash management duties including counting and accounting for collected funds. Manage incoming calls, distribute messages, and file or scan medical documents and office forms. Maintain the front office work area, stock supplies, and operate medical equipment as trained. Verify daily reports, attend staff meetings, and complete assigned checklists and Policy Manager tasks within the shift. Be available to assist with breaks and mealtimes as needed to maintain center operations.