Patient Service Representative (Part-Time)
On-siteEugene, Oregon, United States
Job Summary
Greet and assist patients in a friendly, supportive manner while checking them in for appointments, scanning documents into charts, and assisting with registration forms. Collect and post copayments and outstanding balances, balance the cash drawer daily, and inform patients of care costs. Assess walk-in traffic for potential emergencies, communicate patient needs to clinical staff, answer phones professionally, and route calls appropriately. Maintain confidentiality of patient information and keep reception and waiting areas clean and sanitized. Provide coverage for medical records and prior authorizations as needed. Perform other duties as assigned. This part-time role supports the front office at Community Care Partners.
Required Qualifications
- High school diploma or equivalent
- Minimum one (1) year of customer service experience
- Strong communication and problem-solving skills
- Ability to interact effectively with people from all backgrounds
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