Patient Service Representative

Patient Service Representative at Palmer College of Chiropractic responsible for patient intake and care, acting as the first point of contact, handling appointment scheduling, demographic and insurance data entry, payments processing, and clerical support. Responsibilities include answering calls and communications, maintaining schedules, verifying information for electronic health records and insurance claims, providing assistance to students, faculty, alumni, and visitors, ensuring compliance with HIPAA policies, and contributing to team goals. Requires strong customer service, multi-tasking, effective communication with diverse teams, ability to work various hours, and familiarity with medical terminology and software. Education required: High school diploma or equivalent; medical office/health care training and customer interaction experience preferred.