Patient Service Representative
$43,680–$52,000 year
On-site · New York City, New York, United States
Job Summary
Front desk Patient Service Representative responsible for greet/check-in, insurance verification, EMR scheduling, billing inquiries, patient documentation, and maintaining a welcoming front desk. Role supports high-volume medical office operations, emphasizes professional communication, and collaboration with clinical staff to ensure patients are seen on time; prior healthcare or medical scheduling experience preferred, with Spanish-English bilingual ability considered a plus.
Required Qualifications
- High school diploma or equivalent required
- Medical front desk or healthcare administrative experience strongly preferred
- Proficiency in insurance verification, EMR scheduling, and payment collection preferred
- 2+ years of customer service experience
- Bilingual in Spanish is a plus
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