Patient Service Representative

Part-Time Patient Service Representative at Minnesota Eye Consultants in Bloomington. Responsible for welcoming patients, assisting with scheduling and navigation, verifying and updating demographics and insurance, collecting co-pays and other payments, daily cash reconciliation, coordinating transportation, preparing patient charts and surgical/laser visit packets, scanning paperwork into the EHR, and ensuring HIPAA/PHI compliance. Strong emphasis on front-desk customer service, accuracy with forms and payments, and supporting clinic operations and patient experience in an ophthalmology setting.