Patient Service Representative (Lemon Grove)
$52,000–$60,570 year
On-site · Lemon Grove, California, United States
Job Summary
Patient Service Representative in Lemon Grove manages patient check-in/out, verifies identification, updates demographic/insurance information, collects co-pays, screens for eligibility, processes referrals/authorizations, schedules appointments, and handles billing inquiries. Requires strong customer service, ability to use electronic health records, cash handling, confidentiality, and effective communication with diverse patient populations. Education: high school diploma or GED required. 1–3 years of administrative/clerical or customer service experience; healthcare environment and medical terminology knowledge preferred; multilingual abilities (English, Spanish, Arabic, Somali) preferred. Salary range $25.00–$29.12 per hour ($52,000–$60,570 annualized); various Equal Employment Opportunities statements included.
Required Qualifications
- High School diploma or GED equivalent
- 1-3 years of administrative/clerical support or customer service experience
- Healthcare environment experience preferred
- Medical Terminology course preferred
- Medical Assistant certification or C-NAs certification preferred
- Multilingual abilities preferred (English, Spanish, Arabic, Somali)
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