Patient Service Representative
Remote · Indianapolis, Indiana, United States
Job Summary
Patient Service Representative serves as the main point of contact for patients both in person and on the phone, collecting demographics and insurance information, assisting with scheduling and registration, verifying eligibility for financial assistance, handling co-payments, and supporting patient communications and record requests. The role supports Warren Township school-based providers remotely and requires effective, warm communication with patients and families, proficiency with EHR systems, and routine coordination of appointments and documentation. Located in Indianapolis, IN with remote support responsibilities as part of the care delivery team.
Required Qualifications
- Two years of experience in an ambulatory healthcare setting
- High school diploma or GED
- Knowledge of medical office practices
- Excellent written and oral communication
- Proficient computer skills including Microsoft Office (Word and Excel) and Electronic Medical Records
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